Privacy Policy

Your privacy is very important to us. Accordingly, Avina Healthcare has developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. This includes specifying whether the data will be used for treatment, billing, healthcare operations or other permitted purposes under HIPAA.

• Before or at the time of collecting personal information, Avina Healthcare will identify the purposes for which information is being collected. This includes identifying whether the information is collected for resident care coordination, family communication, billing, or regulatory compliance.
• We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. Avina Healthcare will obtain written authorization for any use or disclosure of resident health information not permitted under HIPAA, including for marketing or public relations purposes.
• We will only retain personal information as long as necessary for the fulfillment of those purposes. Retention periods will comply with federal and state long-term care regulations, including medical record retention requirements for healthcare facilities.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. Residents or their legal representatives have the right to request corrections to their records if they believe the information is inaccurate or incomplete.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available information about our policies and practices relating to the management of personal information.

Avina Healthcare is committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal information is protected and maintained.